Overview
VH Logistics ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us about our logistics services.
By using this website or reaching out to us, you agree to the practices described in this policy. We only process personal information where we have a lawful basis to do so, and we never sell your data.
Information We Collect
We collect only the information you choose to share with us, such as when you request a quote, send us an email, or call our team. This may include:
- Your name and job title
- Company name and business details
- Contact details, including email address and phone number
- Information about the shipments you enquire about, such as origin, destination, cargo type, and volume
How We Use Your Information
We use the information you provide to respond to your enquiries, prepare freight quotes, arrange and manage your shipments, and provide customer support.
Where required, we may also use your details to comply with legal obligations, including customs, tax, and security regulations that apply to international freight.
Sharing Your Information
We do not sell or rent your personal information to anyone. We only share your details with third parties where necessary to provide our services or where the law requires it. This may include shipping lines, airlines, carriers, customs authorities, and regulatory bodies.
Where third parties process your data on our behalf, they are bound by confidentiality and data protection obligations.
Data Retention
We keep your personal information only for as long as needed to provide our services, fulfil the purpose it was collected for, or meet legal and regulatory requirements. After that, your data is securely deleted or anonymised.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to request a copy of your data in a portable format.
To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: vhlogistic9@gmail.com
- Phone: +91 91045 30266
- Address: VH Logistics, F/6, Samruddhi Arcade, Somanath Circle, Opp. Gokuldham Flat, Mehsana - 384001